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Warranty Policy

How to differentiate between the Warranty and Non-warranty products?
Various products offered by different brands and vendors come under the different type of warranty policies. You need to keep following terms in mind for the confirmation of warranty type of a particular product:

1. You can view the warranty details in the product description on the page of your desired product.
2. Warranty based products will provide details of the duration of the warranty and other terms of the warranty.

 How a customer can claim the warranty of product(s)?
You can make warranty claims on the basis of warranty coverage of specific item. You get warranty card from the brand in the packaging. To initiate the warranty claim, you need to follow the following steps:
1. If you find product to be faulty or broken, you can contact us in the next 7 days from the date of receiving the product.
2. If you find any issue in the product after the first 7 days, then you need to contact GoToChoose team and provide the following details to process the warranty claim:
        Product Order Number
        Product Order Date
        Product details
        Product Warranty Period (Warranty Card Number)
        Details of the Fault/Issue

You need to contact the service center of the brand in order to claim the warranty from the brand.

Important Note: GoToChoose team request you to keep invoice and warranty card in safe possession to claim your warranty conveniently.  For any further details, you can contact us anytime through the following: